FAQs and testimonials

Luxury Villas in Cabo San Lucas

Vacations Cabo specializes in providing the finest luxury villas in Cabo San Lucas, ensuring every guest experiences comfort, style, and convenience. Vacations Cabo makes your Cabo San Lucas stay unforgettable.

Couple in a pool, smiling with arms around each other. Tropical setting, blue sky.

Frequently Asked Questions

Vacations Cabo has been helping guests enjoy the Hacienda Beach Club & Residences since 2009. The questions below summarize what we hear most often, but we are always happy to provide detailed answers and guidance. Contact us anytime to make the most of your stay in Cabo San Lucas.

  • How far is the Hacienda Beach Club & Residences from San Jose Del Cabo International Airport?

    About 35–40 minutes depending on traffic and road conditions.

  • Where can I get information about activities in Los Cabos?

    The resort’s 24-hour five-star concierge is available to provide information on tours, excursions, and local attractions.

  • Is there someone to call if we have questions?

    Guests should contact the on-property 24-hour concierge for assistance. For emergencies, call 888.301.2439 or email for support.

  • I plan on cooking during my stay. What should I bring?

    Cabo San Lucas offers Super Walmart, Costco, and specialty stores for groceries. Most residences have basic items such as salt, pepper, and coffee filters, but additional shopping may be needed.

  • What amenities are supplied?

    We provide bed linens, bath towels, paper towels, toilet paper, dish sponge, dishwasher and laundry soap, garbage bags, iron, ironing board, hair dryer, shampoo, conditioner, and beach towels at the beach club and spa.

  • Is there air conditioning?

    Guests should contact the on-property 24-hour cAll residences have air conditioning.oncierge for assistance. For emergencies, call 888.301.2439 or email for support.

  • Where is the concierge desk?

    The reception area has the concierge and bellman. Staff is onsite 24/7 for any assistance.

  • What is check-in and check-out time?

    Check-in begins at 3 pm. Check-out is by 11 am.

  • What about parking?

    Hacienda Beach Club & Residences has underground parking with elevator access.

  • Can you mail items left behind?

    Yes, concierge staff can assist with shipping forgotten items.

  • How do I book a residence?

    Reservations can be made directly on the website, by calling 888.301.2439, or via email for personalized assistance.

  • Is booking online secure?

    We use SSL encryption and secure servers to protect sensitive information. No credit card or personal information is stored on our servers.

  • What are the benefits of a vacation home rental?

    Guests enjoy fully stocked homes, more space, and a “home away from home” experience compared to hotel rooms.

  • What is provided for guest use in each home?

    Each home is equipped with linens, towels, kitchen essentials, and cleaning supplies so guests can settle in comfortably.

  • Will we need to clean before leaving?

    Guests are asked only to take out the garbage and leave keys for collection.

  • What is the minimum age to rent a residence?

    Guests must be 25 or older with a major credit card. Reservations may be denied to anyone under 25.

  • What is the smoking policy?

    All units are non-smoking.

  • What about the weather?

    Guests can refer to the travel planning section on our website for current weather conditions.

Guest Reviews

Our guests consistently share their experiences staying in our luxury villas in Cabo San Lucas. From attentive concierge service to fully equipped homes, Vacations Cabo takes pride in creating memorable stays that feel like a true home away from home.

Brent Brandon, US

Reviewed: Jun 8, 2025  

"Excellent place to stay for location and guest experience"

Shelley Herschel, CA

Reviewed: Mar 1, 2025

"Thank we are already thinking about next year"


Colin

Greenwood Village, US

Reviewed: Aug 5, 2024 

"Great time!"


Karen

Snohomish, US

Reviewed: Jul 23, 2024

"Its a lovely property for two couples and you simply can't beat the view!"


Accolades >

COCINA Y CANTINA RESTAURANT AND THE HACIENDA

Articles:

1/15/15 "Where to Dine with a Sunset View in Cabo San Lucas": Part of a list of 50 restaurants across the world with a perfect sunset view, Hacienda falls under the sub-category of Cabo San Lucas.

4/21/15
 "Hacienda Beach Club & Residences: Luxurious Accommodations, Five-Star Amenities, Unbeatable View": Articles from USA Today's Top 10 section focused on Hacienda's prime location in the Cabo market because of it's spectacular views of Medano Beach and proximity to Land's End as well as other tourist attractions. Also mentions their accommodations and restaurant.

6/25/15
 "Wow Factor! 5 Spectacular Restaurant Views in Baja California Sur": Featured for it's location right in front of Medano Beach and its popularity as a site for weddings and receptions.

"Tables in the Sand: 10 Best Beachfront Restaurants in Los Cabos" Listed as number 6 on the top ten list of best beach front restaurants in Cabo

"Great Trips with Friends": Included in Goop's guide on best places to go with friends while in Mexico

"The More the Merrier: 10 Best Group-Friendly Restaurants in Los Cabos": Number 4 on USA Today's Top 10 list of restaurants that are great at accommodating large groups
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6/22/16
 "My Favorite Cabo Dinner: Hacienda Cocina y Cantina": Very positive travel review from Foodie Loves Fitness

9/23/16
 "What to do and Where to Stay While on a Trip to Los Cabos": Avenue Calgary recommends Hacienda as a place to stay while in Cabo

11/4/16
 "The Best Waterfront Restaurants in Los Cabos, Mexico": Described as a casual, more relaxed atmosphere than the rest of the restaurants on the lists and mentions a couple of homemade dishes as part of its appeal.

TV Shows:

12/31/15 Mexico Life -From Cali to Cabo San Lucas(S1, E12; HGTV): Couple stays at Hacienda


4/15/16
 Shark Tank -Episide 24(S7, E24; ABC): Group has meeting at Hacienda

Guest Videos